Refund & Returns Policy

Our Refund Policy is designed to provide transparent and fair conditions for every customer. All materials available on our website are digital products, delivered automatically and instantly after payment is confirmed. Although digital content is generally non-refundable, we understand that certain situations may require individual review. For this reason, we allow the possibility of refunds under specific circumstances to ensure comfort, clarity, and security throughout your purchasing experience.

We guarantee access to high-quality and functional materials. If a product contains a clear technical error, a file is corrupted, cannot be opened, or its structure is damaged, we consider this a valid reason for reviewing your order. In such cases, please contact us within 7 days of purchase, providing your order number and a brief description of the issue. We will thoroughly inspect the file, assist in resolving any technical difficulties, or, if needed, provide a corrected version. If the technical issue is confirmed and cannot be resolved, a full refund will be issued.

We are also willing to review refund requests in cases of accidental purchases — if you bought the wrong product unintentionally. However, such refunds are possible only if the digital file has not yet been downloaded and access to it has not been used. Once a file is downloaded, the system registers the transfer of digital content, and the product is considered fully delivered.

If a digital product has been downloaded, opens correctly, matches its description, and contains no errors, such items are generally not eligible for a refund. Nevertheless, we remain open to communication and are willing to evaluate unique or disputed situations individually, aiming to find a fair and balanced solution for both the customer and the brand. We value your trust and always approach every inquiry with care and attention.

All purchased materials are provided under a personal-use license. This means the files may only be used for your own learning and creative projects. It is prohibited to:
• share the files with third parties
• upload materials to public platforms
• resell, duplicate, or use the content in your own commercial courses
• publish guide contents in full on social media

Such actions violate the usage terms and may result in revoked access without compensation.

We are committed to providing reliable support. If you experience technical issues accessing your files, need a new download link, require an alternative file format, or need help working with your materials, please contact us through the Contact Us page. We will respond promptly, provide additional download options, and do everything possible to ensure a smooth and positive experience.

Our products are created with care, professionalism, and attention to detail, and we truly appreciate your trust. We strive for transparency and support in every customer relationship and are always ready to help with any situation that requires clarification or review.